Supporting You Every Step of the Way

Submit Your Warranty Claim

We understand that facing an issue can be concerning. Please fill out the form below, including a photo of the problem, and provide your order number and installation year. Our dedicated engineers will be in touch to address your concerns. While we strive to resolve claims promptly, please be aware that processing may take up to 4 weeks due to current delays. Rest assured, we are committed to resolving your issue as efficiently as possible.

Your Name*

Your Email Address*

Your Phone Number*

Your Wombourne Windows Order Number*

Installation Year*

e.g. 2023

Please Enter a Time Suitable to Contact You

Your Address*

Address Line 1 Address Line 2 City County Post Code Country

Nature of Your Warranty Claim*

A minimum of 40 characters required.

Upload Image - To upload an image please click choose file below and select the images you wish to send over.*

Max. file size: 50 MB.

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Kingswinford Showroom

6 Townsend Place, The Cross, Kingswinford, DY6 9JL

 0800 085 8518

Shrewsbury Showroom

86 Wyle Cop, Shrewsbury, Shropshire, SY1 1UT 

0800 085 8518

Head Office

Grainger and Worrall, Heathmill Road, Wombourne, South Staffs, WV5 8AP

Kingswinford Opening Times:

Mon – Thurs : 10am – 5:30pm 

Friday : 10am – 5pm

Sat : 10am – 4pm

Sun : 10am – 2pm

Shrewsbury Opening Times:

Mon – Sat: 10am – 4pm

Sun: Closed

Quick links

Wombourne Windows Limited is authorised and regulated by the Financial Conduct Authority FRN 735633. We act as a credit broker not a lender and offer finance from a panel of lenders.