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Submit Your Warranty Claim

We understand that facing an issue can be concerning. Please fill out the form below, including a photo of the problem, and provide your order number and installation year. Our dedicated engineers will be in touch to address your concerns. While we strive to resolve claims promptly, please be aware that processing may take up to 4 weeks due to current delays. Rest assured, we are committed to resolving your issue as efficiently as possible.

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Kingswinford Showroom

6 Townsend Place
The Cross,
West Midlands,

Opening Times:

Mon – Thurs : 10am – 5:30pm
Friday : 10am – 5pm
Sat : 10am – 4pm
Sun : 10am – 2pm

Shrewsbury Showroom

86 Wyle Cop,

Opening Times:

Mon – Sat: 10am – 4pm
Sun: Closed